Privacy Policy

Last updated when this page was published.

By using the Website, you agree to this Privacy Policy. If you do not agree, please do not use the Website.

1. About Our Service

SnapStoryViewer is a free online tool that lets users view publicly available Snapchat stories anonymously, without logging in to a Snapchat account.

SnapStoryViewer is an independent tool and is not affiliated with, endorsed by, or connected to Snap Inc. or Snapchat. “Snapchat” is a trademark of Snap Inc., used here for descriptive purposes only.

We only display content that account owners have made public. We do not access private accounts, private stories, direct messages, or any content protected by privacy settings.

2. Information We Collect

We do not require you to create an account or provide your name, email, or Snapchat login credentials to use the Service.

2.1 Information You Provide

  • Search Input: The public Snapchat username you enter is used only to fetch and display public content in real time. We do not link searched usernames to your identity.

  • Contact Messages: If you contact us by email or through our contact form, we collect the information you provide, such as your name, email address, and message.

2.2 Information Collected Automatically

When you visit the Website, we and our analytics providers may automatically collect:

  • IP address (may be anonymized or truncated)

  • Browser type, device type, and operating system

  • Referring website or source

  • Pages visited, time spent, clicks, scrolls, and other interactions

  • Date and time of your visit

  • Approximate location (country or city level)

2.3 Information We Do NOT Collect

  • Snapchat passwords or login credentials

  • Copies of Snapchat stories or media stored on our servers beyond what is temporarily needed to display them

  • Any notification to Snapchat users that their stories were viewed

  • Sensitive personal information

3. How We Use Your Information

We use information to:

  • Operate and provide the Service

  • Process search requests and display public content

  • Analyze usage and improve the Website’s features, speed, and design

  • Detect and prevent abuse, spam, bots, and security issues

  • Respond to your messages

  • Comply with legal obligations

We do not sell, rent, or trade your personal information, and we do not display advertising or use your data for targeted ads.

4. Analytics Services

4.1 Google Analytics

We use Google Analytics to understand how visitors use the Website, such as which pages are visited, how long users stay, and how they found us. Google Analytics uses cookies and reports data in aggregate form.

4.2 Microsoft Clarity

We use Microsoft Clarity to understand how users interact with the Website through behavioral metrics, heatmaps, and session replays. Clarity records interactions such as mouse movements, clicks, scrolling, and page activity to help us improve usability.

Website usage data is captured using first-party and third-party cookies and other tracking technologies to determine the popularity of pages and online activity. We also use this information for site optimization and fraud/security purposes. Clarity masks sensitive input fields, and we do not use it to identify individual users.

For more information about how Microsoft collects and uses your data, see the Microsoft Privacy Statement: https://privacy.microsoft.com/privacystatement

5. Cookies

5.1 Types of Cookies We Use

  • Essential Cookies: Required for the Website to function, such as security and spam protection.

  • Analytics Cookies: Set by Google Analytics and Microsoft Clarity to measure and improve Website performance.

  • Preference Cookies: Remember choices such as language or display settings.

We do not use advertising cookies.

5.2 Managing Cookies

You can block or delete cookies through your browser settings. Disabling cookies may affect some features of the Website. Where required by law (for example, for visitors in the EU, EEA, UK, or Switzerland), we will ask for your consent before setting analytics cookies.

6. Third-Party Services and Links

We use the following third-party services:

  • Google Analytics (analytics)

  • Microsoft Clarity (behavioral analytics and session replay)

The Website may also display public content from third-party platforms and link to other websites. We are not responsible for the privacy practices of these third parties.

7. Data Retention

  • Search inputs are processed in real time and not stored in an identifiable way. Temporary technical logs may be kept for up to 30 days for security and troubleshooting.

  • Analytics data is retained according to Google Analytics and Microsoft Clarity retention settings.

  • Contact messages are kept as long as needed to respond and for reasonable record-keeping.

8. Data Security

We use reasonable technical and organizational measures to protect information, including HTTPS encryption. No method of internet transmission or storage is 100% secure, so we cannot guarantee absolute security.

9. Children’s Privacy

The Website is not directed at children under 13 (or under 16 in the EU/EEA, or the minimum age in your country). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please email [email protected] or use our contact page, and we will delete it.

10. Your Privacy Rights

10.1 EU, EEA, UK, and Swiss Users (GDPR / UK GDPR)

You have the right to access, correct, delete, restrict, or object to the processing of your personal data, to data portability, to withdraw consent at any time, and to lodge a complaint with your local data protection authority.

Legal bases: consent (for analytics cookies), legitimate interests (operating, securing, and improving the Website), and legal obligations.

10.2 California Residents (CCPA / CPRA)

You have the right to know what personal information we collect, request its deletion or correction, and not be discriminated against for exercising your rights. We do not sell or share personal information for cross-context behavioral advertising.

10.3 Other U.S. States

Residents of states such as Virginia, Colorado, Connecticut, Utah, and Texas may have similar rights to access, correct, and delete personal information.

10.4 How to Exercise Your Rights

Email your request to [email protected] or submit it through our contact page. We will respond within the time required by law (generally 30 to 45 days) and may need to verify your identity.

11. International Data Transfers

Our service providers, including Google and Microsoft, may process data in countries outside your own, including the United States. Where required, transfers are protected by appropriate safeguards such as Standard Contractual Clauses.

12. Content Removal Requests

If you are a Snapchat account owner and do not want your public content shown through our Service, you can set your Snapchat stories to private, or send your username to [email protected] or through our contact page.

13. Do Not Track

There is no uniform standard for responding to “Do Not Track” browser signals, so the Website does not currently respond to them.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected by the “Last Updated” date above.

15. Contact Us

For any questions or requests about this Privacy Policy, contact us:

Email: [email protected]
Contact Form: https://snapstoryviewer.net/contact